{"id":630,"date":"2024-12-09T10:18:17","date_gmt":"2024-12-09T10:18:17","guid":{"rendered":"https:\/\/africawarehouse.com\/?page_id=630"},"modified":"2024-12-09T10:52:07","modified_gmt":"2024-12-09T10:52:07","slug":"privacy-policy-3","status":"publish","type":"page","link":"https:\/\/africawarehouse.com\/?page_id=630","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"630\" class=\"elementor elementor-630\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00ef230 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"00ef230\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-827d260\" data-id=\"827d260\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c3c77c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c3c77c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d7c7fa6\" data-id=\"d7c7fa6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c72fc63 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c72fc63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><u><b>&nbsp;<\/b><\/u><\/p>\n<p><u><b>&nbsp;<\/b><\/u><\/p>\n<p><u><b>Privacy Policy&nbsp;<\/b><\/u><\/p>\n<p>This privacy policy describes how Mali-Yetu protects the personal data it<br>processes, why and how we collect and use your personal data and how you can<br>exercise your rights in relation to the processing of your personal data. This<br>privacy policy should be read together with the Terms and Conditions of Use<br>for other products and services. Where there is a conflict, this privacy statement<br>will prevail.<br>This privacy also explains how this is an E-wallet, how we offer services on<br>transfer of funds and also the loan journey.<br>This statement applies to all customers, suppliers, agents, merchants, dealers<br>and all visitors frequenting any of Mali-Yetu services.<br>Reference to:<br><u><br><\/u><\/p>\n<p><u><b> Definitions<\/b><\/u><\/p>\n<p>\u201cYou\u201d, \u201cYour\u201d means: customer<br>\u201cPersonal data\u201d or \u201cpersonal information\u201d means: Information about you or<br>information that identifies you as a unique individual, such as your name\/s and<br>surname combined with your physical address, contact details and\/or<br>passport\/identity number.<br>\u201cProcessing\u201d collectively means handling, collecting, using, altering, merging,<br>linking, organizing, disseminating, storing, protecting, retrieving, disclosing,<br>erasing, archiving, destroying, or disposing of your personal information.<br>\u201cSensitive personal information\u201d includes data revealing your race, health<br>status, ethnic social origin, conscience, belief, genetic data, biometric data,<br>property details, marital status, family details including details of your children,<br>parents, spouse or spouses, sex or sexual orientation.<br>Any supplier who has been contracted by Mali-Yetu and executed a Supplier<br>contract.<br>\u201cMali-Yetu\u201d, \u201cwe\u201d or \u201cus\u201d, \u201cour\u201d and \u201cours\u201d means Mali-Yetu Limited<br>The word \u201cincludes\u201d means that what follows is not necessarily exhaustive and<br>therefore the examples given are not the only things or situations included in the<br>meaning or explanation of that text.<br><u><br><\/u><\/p>\n<p><u><b>Collection of personal data<\/b><\/u><br>Mali-Yetu will only collect personal data about you in so far as is necessary to<br>achieve the purposes set out in this privacy statement. We collect your personal<br>information with your knowledge and consent with exception to cases where<br>prior consent cannot be obtained for real reasons and the processing of the data<br>is permitted by law.<\/p>\n<p>Personal information collected<br>\u2022 Identification Information:<br>Name<br>Date of Birth<br>National Identity Card\/Passport details<br>\u2022 Images:<br>Facial images<br>selfies for authentication purposes and in compliance with legal and regulatory<br>requirements.<br>\u2022 Contact Details:<br>Phone number or email address<\/p>\n<p>If provided, Mali-Yetu will use this information to contact you. We may also<br>obtain your contact list information to facilitate your transactions.<\/p>\n<p>Camera and Images data- We use this data for Know Your Customer (KYC)<br>information for user verification and validation as required by the law.<\/p>\n<p>\u2022 Biometric Data:<br>Fingerprints and facial images for authentication purposes and in compliance<br>with legal and regulatory requirements.<\/p>\n<p>\u2022 Location Information:<br>To enable us to provide location-based services and aid us in fraudulent activity<br>detection.<\/p>\n<p>\u2022 Device Information:<br>Information about the device you use to access the app, including:<br>Device type<br>Operating system<br>IP address<br>The duration for which your session lasted<br>Unique device identifiers<\/p>\n<p>Mali-Yetu will collect your personal information when you do any of the<br>following:<br>\u2022 Make an application, buy or use any of our product and\/or service or from<br>third parties on our electronic and digital platforms.<br>\u2022 Use any of our product and\/or service on a mobile or other device<br>\u2022 Ask Mali-Yetu for more information about a product or service or contact<br>Mali-Yetu with a query or a complaint;<br>\u2022 When you visit, access Mali-Yetu premises;<br>\u2022 Attend an event sponsored by Mali-Yetu.<br>\u2022 Make an application to Mali-Yetu or interact with us as a supplier, agent<br>or dealer;<br>\u2022 Visit, access or use any of our online platforms\/ websites;<br>\u2022 Subscribe to any of our online services, Short Message Service (SMS),<br>email or social media platforms;<br>\u2022 Respond to or participate in a survey, marketing promotion, prize<br>competition or special offer;<br>\u2022 We may also collect your information from other organizations including<br>fraud prevention agencies and government agencies<br>When we require personal information from you in order to fulfill a statutory or<br>contractual requirement, or where such information is necessary to enter into a<br>contract or is otherwise an obligation, we will inform you and indicate the<br>consequences of failing to do so.<br>These examples are non-exhaustive, which is reflective of the varied nature of<br>the personal information we may collect.<br><u><br><\/u><\/p>\n<p><u><b>When do we collect information?<\/b><\/u><br>We collect information from you when you register on our site, fill out a form<br>or enter information on our site.<br><u><b><br><\/b><\/u><\/p>\n<p><u><b>How do we use your information?<\/b><\/u><br>We may use the information we collect from you when you register, make a<br>purchase, sign up for our newsletter, respond to a survey or marketing<br>communication, surf the website r use certain other site features in the following<br>ways;<br><u><br><\/u><\/p>\n<p><u>Use of personal data<\/u><br>\u2022 Responding to any of your queries or concerns;<br>\u2022 Verifying your identity information through publicly available and\/or<br>restricted government databases in order to comply with applicable<br>regulatory requirements;<br>\u2022 Carrying out credit checks and credit scoring;<br>\u2022 To comply with any legal, governmental or regulatory requirement or for<br>use by our lawyers in connection with any legal proceedings;<br>\u2022 In business practices including quality control, training and ensuring<br>effective systems operations;<br>\u2022 To protect our network including to manage the volume of calls, texts and<br>other use of our network;<br>\u2022 To understand how you use our network, products and services for<br>purposes of developing or improving products and services;<br>\u2022 Preventing and detecting fraud or other crimes and for debt recovery;<br>\u2022 Provide aggregated data (which do not contain any information which<br>may identify you as an individual) to third parties for research and<br>scientific purpose;<br><u><br><\/u><\/p>\n<p><u><b>Transfer of personal data<\/b><\/u><br>Any transfer of personal data collected by our app will only occur for the stated<br>purposes outlined in our privacy policy and in accordance with applicable data<br>protection laws. Personal data will only be transferred to individuals or<br>organizations that have adequate data protection controls in place, ensuring your<br>information is safeguarded and treated with the utmost confidentiality. We<br>maintain strict contractual agreements and conduct due diligence to ensure that<br>any recipients of personal data adhere to the same level of data protection<br>standards as required by applicable laws<br><u><br><\/u><\/p>\n<p><u><b>Retention of personal data<\/b><\/u><br>Mali-Yetu will retain your personal data only for as long as is necessary to<br>achieve the purpose for which they were collected. We may retain your personal<br>data and\/or information for a period of up to seven (7) years or as may be<br>required by law and maintains specific records management and retention<br>policies and procedures, so that personal data are deleted after a reasonable time<br>according to the following retention criteria:<br>Where we have an ongoing relationship with you.<br>To comply with a legal obligation to which it is subject.<br>Where retention is advisable to safeguard or improve the Mali-Yetu legal<br>position.<br><u><br><\/u><\/p>\n<p><u><b>Marketing<\/b><\/u><br>Mali-Yetu will only contact you for marketing purposes where you have<br>provided us with your consent to do so. Consent will be sought before any such<br>marketing applications commence.<br><u><br><\/u><\/p>\n<p><u><b>How do we protect your information?<\/b><\/u><br>We use vulnerability scanning and\/or scanning to PCI standards. We use regular<br>Malware Scanning.<br>Your personal information is contained behind secured networks and is only<br>accessible by a limited number of people who have special access rights to such<br>systems and are required to keep the information confidential. In addition, all<br>sensitive information you supply is encrypted via Secure Socket Layer (SSL)<br>technology.<br>We implement a variety of security measures when a user enters, submits or<br>accesses their information to maintain the safety of your personal information.<br>For your convenience, we may store your personal and crucial information kept<br>for more than 60 days in order to automate the process.<br>We aim to collect only what we need, keep it up-to-date and remove it when we<br>no longer need it.<br>We take reasonable steps to ensure that the personal information we process is<br>limited to what we require in connection with the purposes set out in this Policy;<br>it is accurate and, where necessary, kept up to date; and it is erased or rectified<br>without delay if it is inaccurate. From time to time we may ask you to confirm<br>the accuracy of your personal information.<br>For some of our online services, you can review or update certain account<br>information by logging in and accessing the \u201cClient Center\u201d or a similar user<br>profile section. If you cannot change the incorrect information online, or you<br>prefer to request changes offline, please contact your Mali-Yetu age using the<br>contact information listed on your account statements, records, or other account<br>materials.<br><u><br><\/u><\/p>\n<p><u><b>Do we use \u2018cookies?<\/b><\/u><br>We may store some information (using &#8220;cookies&#8221;) on your computer when you<br>visit our websites. This enables us to recognize you during subsequent visits.<br>We use cookies for storing and honoring your preferences and settings, enabling<br>you to sign in, providing interest-based advertising, combating fraud, analyzing<br>how our products perform, and fulfilling other legitimate purposes.<br>We may also use this data in aggregate form to develop customized services &#8211;<br>tailored to your individual interests and needs. Should you choose to do so, it is<br>possible (depending on the browser you are using), to be prompted before<br>accepting any cookies, or to prevent your browser from accepting any cookies<br>at all. This will however cause certain features of the web site not to be<br>accessible.<br><u><br><\/u><\/p>\n<p><u><b>Third-party disclosure<\/b><\/u><br>We do not sell, trade or otherwise transfer to outside parties your Personally<br>Identifiable Information.<br><u><br><\/u><\/p>\n<p><u><b>Third-party links<\/b><\/u><br>Occasionally, at our discretion, we may include or offer third-party services on<br>our website. These third-party sites have separate and independent privacy<br>policies. We therefore have no responsibility or liability for the content and<br>activities of these linked sites. Nonetheless, we seek to protect the integrity of<br>our site and welcome any feedback about these sites.<br><u><br><\/u><\/p>\n<p><u><b>How does our site handle Do Not Track signals?<\/b><\/u><br>We honor Do Not Track signals and Do Not Track, plant cookies, or use<br>advertising when a Do Not Track (DNT) browser mechanism is in place.<br><span style=\"font-style: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">Does our site allow third-party behavioral tracking?<\/span><\/p>\n<p><span style=\"font-style: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">It&#8217;s also important to note that we allow third-party behavioral tracking<\/span><\/p>\n<p><u><b>COPPA (Children Online Privacy Protection Act)<\/b><\/u><br>When it comes to the collection of personal information from persons under the<br>age of 18 years old, the Children&#8217;s Online Privacy Protection Act (COPPA) puts<br>parents in control. The Federal Trade Commission, United States&#8217; consumer<br>protection agency, enforces the COPPA Rule, which spells out what operators<br>of websites and online services must do to protect children&#8217;s privacy and safety<br>online.<br>We do not onboard minors (any person under 18 years of age) except where you<br>additionally register on their behalf as their parent and\/ or legal guardian. If you<br>allow a child to use our services, you should be aware that their personal<br>information could be collected as described in this statement.<br><u><br><\/u><\/p>\n<p><u><b>Fair Information Practices<\/b><\/u><br>The Fair Information Practices Principles form the backbone of privacy law in<br>the United States and the concepts they include have played a significant role in<br>the development of data protection laws around the globe. Understanding the<br>Fair Information Practice Principles and how they should be implemented is<br>critical to comply with the various privacy laws that protect personal<br>information.<br>In order to be in line with Fair Information Practices we will take the following<br>responsive action, should a data breach occur:<br>We will notify you via email within 7 business days<br>We also agree to the Individual Redress Principle which requires that<br>individuals have the right to legally pursue enforceable rights against data<br>collectors and processors who fail to adhere to the law. This principle requires<br>not only that individuals have enforceable rights against data users, but also that<br>individuals have recourse to courts or government agencies to investigate and\/or<br>prosecute non-compliance by data processors.<br><u><br><\/u><\/p>\n<p><u><b>International Data Transfers<\/b><\/u><br>From time to time we may need to transfer your personal information outside<br>the Republic of Kenya.<br>Where we send your information outside Kenya, we will make sure that your<br>information is properly protected in accordance with the applicable Data<br>Protection Laws.<br><u><br><\/u><\/p>\n<p><u><b>CAN SPAM Act<\/b><\/u><br>The CAN-SPAM Act is a law that sets the rules for commercial email,<br>establishes requirements for commercial messages, gives recipients the right to<br>have emails stopped from being sent to them, and spells out tough penalties for<br>violations.<br>We collect your email address in order to send information, respond to inquiries<br>or other requests or questions.<br>To be in accordance with CANSPAM, we agree to the following: &#8211; Not use false or misleading subjects or email addresses. &#8211; Identify the message as an advertisement in some reasonable way. &#8211; Include the physical address of our business or site headquarters. &#8211; Monitor third-party email marketing services for compliance, if one is used.<br>&#8211; Honor opt-out\/unsubscribe requests quickly. &#8211; Allow users to unsubscribe by using the link at the bottom of each email.<br>If at any time you would like to unsubscribe from receiving future emails, you<br>can email us by following the instructions at the bottom of each email and we<br>will promptly remove you from ALL correspondence.<br><u><br><\/u><\/p>\n<p><u><b>Your rights<\/b><\/u><br>You have the right in the circumstances and under the conditions, and subject to<br>the exceptions, set out in applicable law to:<br>\u2022 Be informed that we are collecting personal data about you.<br>\u2022 Request access to your personal information that we have on record. This<br>right entitles you to know whether Mali-Yetu holds personal data of you<br>and, if so, obtain information on and a copy of those personal data.<br>\u2022 Request Mali-Yetu to rectify any of your personal data that is incorrect or<br>incomplete.<br>\u2022 Object to and withdraw your consent to processing of your personal data.<br>This right entitles you to request that Mali-Yetu no longer processes your<br>personal data. The withdrawal of your consent shall not affect the<br>lawfulness of processing based on prior consent before its withdrawal.<br>We may also continue to process your personal information if we have a<br>legitimate or legal reason to do so.<br>\u2022 Request the erasure of your personal data. This right entitles you to<br>request the erasure of your personal data, including where such personal<br>data would no longer be necessary to achieve the purposes.<br>\u2022 Request the restriction of the processing of your personal data: This right<br>entitles you to request that Mali-Yetu only processes your personal data<br>in limited circumstances, including with your consent.<br>\u2022 Request portability of your personal data. This right entitles you to<br>receive a copy (in a structured, commonly used, and machine-readable<br>format) of personal data that you have provided to Mali-Yetu, or request<br>Mali-Yetu to transmit such personal data to another data controller in an<br>electronic format.<br><u><br><\/u><\/p>\n<p><u><b>Non-Compliance with this Statement<\/b><\/u><br>We shall have the right to terminate any agreement with you for failure to<br>comply with the provisions of this statement and reject any application for<br>information contrary to this statement.<br><u><br><\/u><\/p>\n<p><u><b>Amendments to this Statement<\/b><\/u><br>Mali-Yetu reserves the right to amend or modify this privacy statement from<br>time to time and your continued use of our products and services constitutes<br>your agreement to be bound by the terms of any such amendment or variation.<\/p>\n<p><b><u>E-Wallet and transfer of funds services<\/u><\/b><br>Mali-Yetu is a digital lending platform where you after downloading and<br>installing the mobile app get to create an account. Within the app you can be<br>able to send, receive, pay or even request money from another customer with<br>the app. You also have the option of transferring money from and to a bank<br>account.<br><u><br><\/u><\/p>\n<p><u><b>Loan Journey<\/b><\/u><br>The primary way of getting a loan from the app is through your warehouse<br>receipt number. After you have deposited your goods to the warehouse, you\u2019re<br>provided with a unique warehouse receipt that\u2019s been approved by the<br>Warehouse Receipt Security Council (WRSC). With this receipt, you are able to<br>log in the app and under the Loans number you can select a bank\/financial<br>institution to follow from and fill in the requires details. You should see your<br>warehouse receipt details which primarily include the value of your commodity<br>and your loan limit. From there you can choose on the amount you would like to<br>get with the fixed rates of the specific bank\/financial institution you chose.<br>Repayment of the loan happens after your commodities are sold or offloaded<br>from the warehouse. All the charges are paid and any remaining amount is<br>credited to your Mali-Yetu account.<br><u><br><\/u><\/p>\n<p><u><b>Contacting Us<\/b><\/u><br>If there are any questions regarding this privacy policy, you may contact us<br>using the information below;<\/p><p><br>info@africawarehouse.com<br>support@africawarehouse.com<br><\/p><p>+254 117 014 437 \/ +254&nbsp;<span style=\"font-style: inherit; font-weight: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">739 440 355<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Privacy Policy&nbsp; This privacy policy describes how Mali-Yetu protects the personal data itprocesses, why and how we collect and use your personal data and how you canexercise your rights in relation to the processing of your personal data. Thisprivacy policy should be read together with the Terms and Conditions of Usefor other products [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/africawarehouse.com\/index.php?rest_route=\/wp\/v2\/pages\/630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africawarehouse.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/africawarehouse.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/africawarehouse.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/africawarehouse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=630"}],"version-history":[{"count":19,"href":"https:\/\/africawarehouse.com\/index.php?rest_route=\/wp\/v2\/pages\/630\/revisions"}],"predecessor-version":[{"id":654,"href":"https:\/\/africawarehouse.com\/index.php?rest_route=\/wp\/v2\/pages\/630\/revisions\/654"}],"wp:attachment":[{"href":"https:\/\/africawarehouse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}